UNIVERGE® SV9500
With a suite of applications and feature-rich services that can be easily scaled according to organization needs, the SV9500 makes it simple and intuitive to connect with colleagues, customers and even business partners without delay or loss of capability virtually from anywhere, at any time and on any device.
Flexible Deployment Options
With the choice of full redundancy appliance server, virtualized software and enterprise (SE) server models, the SV9500 can be structured and right-sized to support and maintain optimal functionality tailored to existing and evolving requirements.
Mobile Based Access
Expandable to 16,000 IP extensions within a single system and up to 192,000 IP extensions in a networked system, equipped with SIP and ISDN signaling protocol and access to the latest communications technology ensures the SV9500's sustained relevance. Plus, it integrates seamlessly with UNIVERGE BLUE CONNECT BRIDGE which future proofs your technology by bridging it to the cloud.
Assured On-Demand Service
Network session border controls, mobile desktop call transfer, single number reach and Apple® iPhone®, iPad® and Android™ compatibility lets the SV9500 deliver secure and uninterrupted accessibility from virtually anywhere, at any time and on any device.
Features
Enhance Customer Experience
The quality of their experience has a direct relationship with your competitive edge
and your profitability. The SV9500 is designed to cater to demanding customers who want access to your products and services 24/7/365.
01
Enhance Employee Experience
Give them the right tools and you’ll get a more engaged, productive workforce.
Achieving this, especially for a multi-generational team, requires choice and
flexibility when it comes to how they communicate and on which device.
02
Discover Smart Workspace
Enable seamless digital and physical collaboration and use workplace
resources more efficiently!
03
Single Point of Administration
The SV9500’s web-based management solution provides powerful, wizards-based
tools and templates to make it easy to do everyday tasks quickly and efficiently.
Its secure, centralized administration enhances productivity and reliability.
04
Greater Insight
Features an innovative, compact design that seamlessly integrates above the door on a false ceiling, ensuring aesthetic appeal and a neat installation
05
Cloud-based Unified Communications
Powerful cloud-based Unified Communications which delivers team chat, video conferencing, secure file sync/share and inbound and outbound calling from virtually wherever via desktop and mobile apps.
06
UNIVERGE® SV9500
Hybrid Communications Solution
A trusted partner who can fully support dynamic communications and collaboration.


Communications Platform
- 3U 19 inch rack high-availability Appliance Server with redundant power, network ports and Intel® Core CPU Options
- Also available as Virtualized software deployment for VMware® ESXi and Microsoft® Hyper-V®
- IP networked geographical redundancy with alternative MGC’s
- Multi-Line SIP Client and multiple SIP carrier support
- Wide-range of endpoints for all IP extensions/digital/analog
-
Seamless and flexible deployment with up to 16,000 IP
extensions in one system - Hospitality feature options
- Global regulatory and environmental compliances including FCC, UL/CSA , CE Marking, Industry Canada, RoHS, REACH and Section 508 Compliant.
UNIVERGE® SV9500
Technical Specifications
| Parameters | Specifications |
|---|---|
| PLATFORM | |
| Appliance Server Model | NEC Communications Platform with Intel Core Processor 3 Rack Units high, 19 inches wide Redundant AC/DC power modules and CPU options in 3U 19 inch rack mountable chassisbr> Supports stackable 7U Peripheral Interface Rack housing full TDM trunk/extension options and Attendant console interfaces |
| Standard Server Model | VMware ESXi 6.0, 6.5 and 6.7, HA/VMotion, Microsoft Hyper-V deployment for selectable server hardware Prepackaged Server with NEC’s Express5800 |
| SYSTEM SPECIFICATIONS | |
| Applications | Applications UC Desktop/Mobile Client/Softphone UC Attendant/Contact Center/Operator Internal/External ACD Voicemail/Unified Communications System Emergency On-site Notification 3rd Party Hospitality Middleware Interface |
| Stations | NEC IP Terminals Standard SIP Terminals Digital Terminals Analog Terminals DECT Business Mobility Solutions |
| Networking | SIP Trunk T1/E1/PRI Trunk Analog Trunk FCCS/CCIS IP Network |
| Gateways | 7U-GC/Rack (Appliance only) UG50 1U MPC MGSIP128 and Virtualized MG-SIP |
| Survivability | Geo-Redundancy: GR-NODE, SR-NODE &
SR-NODE(S) Location Diversity - FCCS Distributed System - UMGI |
| Capacity | Stations: 4,000 IP ports per system Trunks: 4,000 ports per system GR-Node: 7 Nodes/6,144 ports each SR-Node & SR-Node (S): 255 units per system SR-Node: 2,000 ports each SR-Node (S): 300 ports each UMGI: 16,000 IP ports/24,576 total ports FCCS/CCIS: 252 nodes/192,000 ports |
| PERIPHERAL EQUIPMENT SPECIFICATIONS | |
| 7U-GC/PIR (Appliance Model only) | 7 Rack Units high, 19 inches wide 18 slots Redundant AC/DC power modules Digital/Analog Stations PRI/T1 Trunks Attendant Interface |
| UG50 | 2 Rack Units high, 19 inches wide 5 slots Digital/Analog Stations Analog/PRI Trunks |
| 1U MPC | 1 Rack Units high, 19 inches wide 2 slots Redundant AC power option 32ch conference/MOH/Announcements 16ch SIP Trunk T1/ISDN PRI/BRI Trunk |
| MGSIP128 | 1.5 Rack Units high, 19 inches wide 128ch SIP Trunk |
| Virtualized MG-SIP | VMware Environment |
| Regulatory Compliance | FCC UL/CSA Section 508 compliant CE Marking Industry Canada(IC) CS-03 RoHS/REACH |


Enterprise Communications Platform
- 1.5U 19-inch rack high-availability Appliance Server with Intel® Core CPU Options
- Geographic redundancy for main CPU backup and remote site survivability.
- Multiline SIP Client and multiple SIP carrier support.
- Wide-range of endpoints for all IP extensions/digital/ analog
- Seamless and flexible deployment with up to 2,304 IP ports in one system
- Hospitality feature options
- Global regulatory and environmental compliances including FCC, UL/CSA, CE Marking, Industry Canada, RoHS, REACH and Section 508 Compliant
UNIVERGE® SV9500SE
Technical Specifications
| Parameters | Specifications |
|---|---|
| PLATFORM | |
| 1.5U Chassis Model | NEC Communications Platform
with Intel Core Processor 1.5 Rack Units high, 19 inches wide |
| SYSTEM SPECIFICATIONS | |
| Standard Server Model | VMware ESXi 6.0, 6.5 and 6.7, HA/VMotion, Microsoft Hyper-V deployment for selectable server hardware Prepackaged Server with NEC’s Express5800 |
| Applications | Applications UC Desktop/Mobile Client/Softphone UC Attendant/Contact Center/Operator Internal/External ACD Voicemail/Unified Communications System Emergency On-site Notification 3rd Party Hospitality Middleware Interface |
| Stations | NEC IP Terminals Standard SIP Terminals Digital Terminals Analog Terminals DECT Business Mobility Solutions |
| Networking | SIP Trunk T1/E1/PRI Trunk Analog Trunk CCIS IP Network |
| Gateways | UG50 1U MPC MGSIP128 and Virtualized MG-SIP |
| Survivability | Geo-Redundancy: GR-NODE, SR-NODE & SR-NODE (UG50) |
| Capacity | Stations: 2,048 IP ports per system Trunks: 1,536 ports per system GR-Node: 7 Nodes/2,304 ports each SR-Node & SR-Node (S): 255 units per system SR-Node: 2,304 ports each SR-Node (S): 300 ports each FCCS/CCIS: 252 nodes |
| PERIPHERAL EQUIPMENT SPECIFICATIONS | |
| UG50 | 2 Rack Units high, 19 inches wide 5 slots Digital/Analog Stations (Max 80) Analog (Max 40), PRI (Max 2), Paging Trunk (Max 5) |
| UG50 | 2 Rack Units high, 19 inches wide 5 slots Digital/Analog Stations Analog/PRI Trunks |
| 1U MPC | 1 Rack Units high, 19 inches wide 2 slots Redundant AC power option 32ch conference/MOH/Announcements 16ch SIP Trunk T1/ISDN PRI/BRI Trunk |
| MGSIP128 | 1.5 Rack Units high, 19 inches wide 128ch SIP Trunk |
| Virtualized MG-SIP | VMware Environment |
| Regulatory Compliance | FCC UL/CSA Section 508 compliant CE Marking Industry Canada(IC) CS-03 RoHS/REACH |
